Privacy Policy

At LIFTR, your privacy is fundamental to our mission of helping you achieve your fitness goals. This Privacy Policy explains how LIFTR Inc. ("we," "us," or "our") collects, uses, protects, and shares your personal information when you use our mobile application, website, and related services (collectively, the "Service").

By using LIFTR, you consent to the data practices described in this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us at support@getliftr.com.

1. Information We Collect

Account Information

When you create a LIFTR account, we collect:

• Email address (required for account creation and communication)
• Username and password (for account security and access)
• Profile information you choose to provide (name, profile photo, bio, fitness goals)
• Account preferences and settings

Fitness and Health Data

To provide personalized fitness tracking and insights, we collect:

• Workout data (exercises performed, sets, reps, weights, duration)
• Progress metrics (strength gains, personal records, achievements)
• Body measurements and fitness goals (if provided voluntarily)
• Training schedules and workout history
• Photos and videos related to your fitness journey (if uploaded)
• Integration data from compatible fitness devices and apps (with your permission)

Usage and Technical Data

To improve our Service and ensure optimal performance, we automatically collect:

• Device information (type, operating system, unique identifiers)
• App usage patterns and feature interactions
• Performance data and crash reports
• IP address and general location information
• Session duration and frequency of use

Communication Data

When you interact with our support team or community features:

• Support tickets and customer service communications
• Feedback, reviews, and survey responses
• Community posts, comments, and social interactions

2. How We Use Your Information

Core Service Functionality

• Provide access to LIFTR's features and functionality
• Track your fitness progress and generate personalized insights
• Calculate strength metrics, rankings, and achievements
• Sync data across your devices
• Enable social features and community interactions

Personalization and Recommendations

• Customize workout recommendations based on your goals and progress
• Provide personalized training suggestions and program adjustments
• Send relevant notifications and reminders
• Tailor the user interface to your preferences

Communication and Support

• Respond to your inquiries and provide customer support
• Send important updates about the Service
• Notify you about new features and improvements (with your consent)
• Conduct user research and gather feedback

Security and Legal Compliance

• Protect against fraud, abuse, and security threats
• Enforce our Terms of Service and community guidelines
• Comply with legal obligations and respond to lawful requests
• Resolve disputes and investigate violations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who help us operate LIFTR, including:

• Cloud hosting and data storage providers
• Analytics and performance monitoring services
• Payment processors (for premium features)
• Customer support platforms
• Security and fraud prevention services

User Consent and Social Features

• Information you choose to share publicly through community features
• Data shared with friends or followers you connect with
• Integration with third-party fitness apps and devices (with your explicit permission)

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal process, court orders, or government requests
• Protect the rights, property, or safety of LIFTR, our users, or the public
• Investigate potential violations of our Terms of Service
• Respond to emergencies involving imminent harm

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to equivalent privacy protections.

4. Data Security and Protection

We implement comprehensive security measures to protect your personal information:

Technical Safeguards

• Industry-standard encryption for data transmission and storage
• Secure authentication systems and access controls
• Regular security assessments and vulnerability testing
• Automated monitoring for suspicious activities
• Secure backup and disaster recovery procedures

Organizational Measures

• Limited access to personal data on a need-to-know basis
• Employee training on privacy and security best practices
• Contractual obligations for service providers handling your data
• Incident response procedures for security breaches

Important Notice: While we implement robust security measures, no system is completely secure. We cannot guarantee absolute security of data transmitted over the internet or stored electronically. By using LIFTR, you acknowledge and accept this inherent risk.

5. Your Rights and Choices

Account Management

• Access: View and download your personal data through account settings
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your account and associated data
• Portability: Export your workout data in a standard format

Privacy Controls

• Adjust privacy settings for your profile and activity
• Control what information is visible to other users
• Manage notification preferences and communication settings
• Opt out of non-essential marketing communications

Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete your personal information within 30 days, except where retention is required for legal compliance, dispute resolution, or fraud prevention.

6. Device Permissions and Integration

Camera and Photo Access

LIFTR may request access to your device's camera and photo library to enable features such as:

• Taking progress photos and workout videos
• Uploading images to your profile or workout logs
• Scanning QR codes for equipment or exercise information

You can use most of LIFTR's features without granting camera access, though some functionality may be limited.

Health App Integration

With your permission, LIFTR may integrate with health and fitness apps on your device (such as Apple Health or Google Fit) to:

• Import workout data and health metrics
• Export LIFTR data to your preferred health platform
• Provide more comprehensive fitness insights

7. Children's Privacy

LIFTR is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take immediate steps to delete such information.

If you believe that a child under 13 has provided personal information to LIFTR, please contact us immediately at support@getliftr.com.

8. International Data Transfers

LIFTR is based in the United States, and your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate. These countries may have different data protection laws than your country of residence.

When we transfer personal information internationally, we implement appropriate safeguards to ensure your data receives adequate protection, including contractual protections and compliance with applicable legal frameworks.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it's used
• Right to request deletion of your personal information
• Right to opt out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at support@getliftr.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you through the App, via email, or by posting a notice on our website.

Your continued use of LIFTR after such changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to responding to your privacy-related inquiries promptly and in accordance with applicable laws and regulations. For urgent security concerns, please include "URGENT" in your subject line.